Obligations of Direct Seller

Obligations of Direct Seller:

I . Obligations of Direct Seller That the Direct Sellers engaged in direct selling shall carry their identity card and not visit the customer’s premises without prior appointment/approval;

II . At the initiation of a sales representation, without request, truthfully and clearly identify themselves, the identity of direct selling entity, the nature of the goods or services sold and the purpose of the solicitation to the prospective consumer;

III . Offer a prospective consumer accurate and complete explanation and demonstrations of goods and services, prices, credit terms, terms of payment, return policies, terms of guarantee, after sales service;

IV . Provide the following information to the prospect/consumers at the time of sale, namely;

• a ) Name, address, registration number or enrollment number, identity proof and telephone number of direct seller and details of direct selling entity;

• b ) A description of the goods or services to be supplied;

• c ) Explain to the consumer about the goods return policy of the company in the details before the transaction.

• d ) The order date, the total amount to be paid by the consumer along with the bill and receipt.

• e ) ThTime and place for inspection of the sample and delivery of goods Information of his/ her rights to cancel the order and/ or to return the product in saleable condition i.e. any seal/protection on the goods is kept unbroken and avail full refund and sum paid; detail regarding the complaint Redressal mechanism.