If you are not satisfied with your purchase, please contact us by phone, we’ll solve immediately, else you can proceed further to refund policy as mentioned below:
Aumaantrak follows the rule of one Direct selling entity – one PAN number and vice versa. Accordingly, one PAN number can be attached only with one entity in normal circumstances. Following steps are being followed by the Company for ensuring the One PAN – One ID: Any direct seller cannot become direct seller once again during the activeness of his business entity. The direct selling entity remains active for 2 years from the date of transaction (either purchase or commission/remuneration from Aumaantrak). After 2 years of in-activeness, the entity stands in the expired list of entities of the Company.
1. Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You may request a return within 30 days of the receipt of the product.
2. For each individual order, we select a shipping method that will provide both value and speedy delivery. Standard shipping methods like Private Courier services.
How To Return An Item:
1. If unfortunately you have to cancel an order, please do so within 24 hours of placing the order. For outright cancellations by you :
To exchange/return the goods if he finds any manufacturing defect or the goods purchased is not useful for the purpose it was meant, within 30 days from the date of purchases, provided any seal/protection on the goods is kept unbroken.
3. Please send an email to infoaumaantrakindia@gmail.com to request a refund and we will process for refund against your request. Also, send the products to the company head office or authorized sale point as per billing conditions.
4. Your Package should include a signed letter stating the reason for your return along with the original invoice or delivery challan and ID, ADDRESS Proof to the company with the goods.